At the Law Offices of Kamela James, your initial consultation will always be free. Your road to legal representation begins with a phone call with one of our lawyers. During that call, we will ask some basic questions about you and your claim, and determine the best way to move forward. Once we've made the preliminary decision to take your case, the next step is to set up a full initial consultation. All of this is free.
The initial consultation usually lasts about an hour, and can take place in our office, at your home, at the hospital, or virtually. This is an opportunity for us to gather information while also providing you with a detailed road map of how the legal process will unfold. We feel that the more informed you are, the more confident you will be in the successful resolution of your case.
Our job is to make sure your case moves forward in a purposeful, caring, and efficient way. Along the way, we work with you to ensure that your medical bills are paid by your Personal Injury Protection (PIP), MedPay, or your health insurance, and when these are not available, we work with your providers to hold balances until you case has settled.
We want you to feel fully informed at all times. We provide 24/7 access to us via email or phone so that you never have to wait to have a question answered if it is after business hours.
We care about you and your family's wellbeing, and we want to assist you on your path to recovery. Our intention is that you leave your initial meeting with peace of mind, knowing that we will handle everything so that you can focus solely on getting well.
At our office, we treat all of our clients as family.
Every claim is as unique as the person who brings it. That is why, at the Law Offices of Kamela James, we are dedicated to providing service that is completely personalized. We believe every client deserves a law firm that will advocate for them every step of the way. And every client deserves a law firm that will care for them like they would their own family members.
Our goal is to see every single case through to the finish, regardless of what that takes. As seasoned trial lawyers, this may ultimately mean trying your case to a jury. Whatever your case needs, we will always take every step necessary to ensure that we obtain the full value of your claim. And we will always make sure that you are fully informed at each phase. You will be part of the decision-making process as well. Here, you will never be pressured to settle your case. We will fight for you until you are fully compensated.
How do we do it? First, as a boutique law firm, we take on only a certain number of cases, and that enables us to give every client the dedication and attention they deserve. That means being equally accessible to all of our clients and putting in the time and energy to advance your case. In addition, we don't run large advertising campaigns that result in exorbitant advertising costs. Instead, we rely on referrals from our clients, family, friends, and medical practitioners within the community who have grown to trust us over the years. That means we can direct our resources to you, the client, and focus on your progress rather than focusing on meeting a large monthly advertising budget by rushing cases to settlement. The amount of time we spend on each case is directly reflected in the amount of our settlements.
This is simply more than a business to us. We truly care for each and every person who walks through our door. Your life has been changed and we will fight until your are compensated for that.
We understand that communication is vital. That is why, at the Law Offices of Kamela James, we pride ourselves on being accessible and responsive throughout your case. As the client, it's your right to know the status of your claim at every stage of the process. Our team approach enables us to communicate often and effectively to ensure that you always know the status of your claim and what to expect down the road.
We encourage our clients to contact us any time with questions, and we typically check in with you at least once every 30 days. As the client, you can expect a return call or email from our offices within the day, even if it's a weekend. We never want clients to feel confined to office hours. We want our clients to feel supported at any moment they may need us.
Because we intentionally don't run a high-volume firm, our attorneys are freed up to spend more time working with you one on one. Again, we treat each and every client as we would our own family.